Frequently Asked Questions

Our boutiques are open by appointment only, ensuring a private and personal shopping experience.

 Hats are the exception — no appointment needed!

We want your time with us to feel personal, not rushed. With limited changing rooms, an appointment ensures you get space, privacy, and a relaxed experience.

No. Simply visit us between 10am and 4pm on our open days.

You will be shown the complete collections from all of our designers. You then make your own selection of styles to try, guided by the bride and groom’s brief or your own event theme. We are always available to advise, while keeping the atmosphere calm, elegant, and unpressured.

Appointments usually last around one and a half hours.

There’s never a wrong time to begin your search, but our main deliveries arrive each January. To enjoy the largest selection of styles and sizes, we recommend visiting January or February. Please note, sizes are limited — once a piece is sold, it cannot be re-ordered.

Our summer collections are now in store. The next major delivery will arrive in 2026.

Most designs are available insizes 8–20, but we hold one per size. Once a piece is sold, it cannot be re-ordered.